CONSUMER PROTECTION AGENCIES    

Authors : E. Shirin Hima Bindu

Publishing Date : 2025

DOI : https://doi.org/10.52458/9789349381636.nsp.2025.eb.ch-05

ISBN : 978-93-49381-23-0

Pages : 74-93

Chapter id : NSP/EB/CRRISE/2025/Ch-05

Abstract : Consumer protection in India has evolved significantly over the years, reflecting the country's commitment to safeguarding the rights and interests of consumers in a rapidly changing marketplace. The establishment of the Central Consumer Protection Authority (CCPA) under the Consumer Protection Act, 2019 marks a pivotal moment in this journey. The CCPA, which became operational on July 24, 2020, is tasked with enforcing consumer rights, addressing unfair trade practices, and regulating misleading advertisements. This authority empowers consumers by enabling them to seek redressal for grievances collectively, rather than solely as individuals, thus facilitating class action suits against violators of consumer rights.

Keywords :

Cite : Hima, E. S., Bindu (2025). Consumer Protection Agencies (1st ed., pp. 74-93). Noble Science Press. https://doi.org/10.52458/9789349381636.nsp.2025.eb.ch-05

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