Abstract : Attaining patient satisfaction is a highly sought-after outcome in clinical care within hospitals, and it may even be considered a component of health status itself. When a patient expresses satisfaction or dissatisfaction, it serves as a judgment on the overall quality of hospital care across various dimensions. Regardless of its strengths and limitations, patient satisfaction stands as a crucial indicator that should be essential in evaluating the quality of care provided in hospitals [1].
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Cite : Mishra, P. K., & Khanna, A. (2023). Streamlining The Process In Cardiac Opd By Identifying The Bottlenecks (1st ed., pp. 65-68). Noble Science Press. https://doi.org/10.52458/9788196897475.2023.eb.ch-16