TO IMPROVE OPERATIONAL EFFICIENCY IN OPD OF THE HOSPITAL USING SIX-SIGMA METHODOLOGY    

Authors : Kritika Swaroop, Student, IIHMR University; Dr. Vinod Kumar SV, Professor, IIHMR University

Publishing Date : 2023

DOI : https://doi.org/10.52458/9788196869458.2023.nsp.eb.ch-17

ISBN : 978-81-968694-8-9

Pages : 74-77

Chapter id : IIHMR/NSP/EB/MWIHHT/2023/Ch-17

Abstract : Conducting an analysis of patient flow to pinpoint particular inefficiencies in patient visits with the goal of enhancing efficiency by implementing interventions to reduce the average time of patient visits. The study concludes that patient flow analysis proves to be an effective approach in identifying inefficiencies and collecting patient flow data efficiently.

Keywords :

Cite : Swaroop, K., & SV, V. K. (2023). To Improve Operational Efficiency In Opd Of The Hospital Using Six-Sigma Methodology (1st ed., pp. 74-77). Noble Science Press. https://doi.org/10.52458/9788196869458.2023.nsp.eb.ch-17

References :

1. Lean Six SIGMA for Service: How to Use Lean Speed and Six SIGMA Quality to Improve Services and Transactions.
2. 10 Principles for Outstanding Outpatient Customer Service.
3. Reducing Consultation Waiting Time and Overtime in Outpatient Clinic: Challenges and Solutions.