A STUDY ON FACTORS AFFECTING PATIENT EXPERIENCE: A TOOL TO EVALUATE AND IMPROVE HOSPITAL CARE    

Authors : 1. Parushni Satsangi, Student, IIHMR University; 2. Dr. Tripti Bisawa, Professor, IIHMR University

Publishing Date : 2025

DOI : https://doi.org/10.52458/9789349381407.nsp.2025.eb.ch-15

ISBN : 978-93-49381-43-8

Pages : 73-77

Chapter id : IIHMR/NSP/EB/IREHM/2025/Ch-15

Abstract :

Keywords :

Cite : Satsangi, P., & Bisawa, T. (2025). A Study On Factors Affecting Patient Experience: A Tool To Evaluate And Improve Hospital Care (1st ed., pp. 73-77). Noble Science Press. https://doi.org/10.52458/9789349381407.nsp.2025.eb.ch-15

References :

1. Kumar, S., Haque, A., & Tehrani, H. Y. (2012). High satisfaction rating by users of private-for-profit healthcare providers—evidence from a cross-sectional survey among inpatients of a private tertiary level hospital of north India. North American Journal of Medical Sciences, 4(9), 405.
2. Kaur, R., Kant, S., Goel, A. D., & Sharma, N. (2022). Patient satisfaction among the OPD attendees at a secondary care hospital in northern India. Journal of Patient Experience, 9, 23743735221120497.